Our aim is to give you an excellent service at all times. However, if you have a complaint or concern, you are invited to let us know as soon as possible.
In the first instance, you can contact Chambers on 0113 245 5438 to speak to a member of our senior team to discuss your complaint on an informal basis.
If you are not satisfied with your call to Chambers, you can lodge a formal complaint instead. This must be in writing and addressed to the Head of Chambers; David Bradshaw. Please click on the link here to download a copy of our complaints form.
All formal complaints will be acknowledged within 3 working days and investigated by the senior team. A report on the findings will be provided as soon as possible. If it is not possible to provide a full response within 28 days, you will be provided with an update on the progress of the investigation.
Please note:
If you are unhappy with the outcome of the investigation you may complain to the Legal Ombudsman. Please note that this independent complaints body has a twelve month time limit from the date of the act or omission about which you are complaining within which to make your complaint.
They can be contacted at:
Legal Ombudsman
PO Box 15870
Birmingham
B30 9EB
Telephone: 0300 555 0333
Email: [email protected]
"He pays attention to detail and is always accessible for help and advice; he's an excellent advocate."
Chambers & Partners (2016)"He is meticulous, good at communicating with clients, responsive and well prepared."
Chambers & Partners 2018
0113 245 5438
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